As a first time patient my experience was great. Booking system was very straight forward and was able to see a dentist the very next day. Not being from the UK, Dr. Patel was very professional taking me through every step of the process. Highly recommended.
They're fine once you finally get treatment, but they always book you in just for 5 minute consultations so you have to come back again later, even if you have already had consultations and/or know exactly what treatment you need. I've never had this at any other dental practice. I have wasted so much time going back and forth to this practice for unnecessary appointments. I won't be doing so again.
Also avoid the teeth whitening treatments they offer, they don't work.
WORST dental practice. Every appointment gets cancelled last minute (on the day, hour beforehand). This has happened at LEAST 7 times. Even when one appointment gets cancelled and rescheduled, the rescheduled appointment gets cancelled! Ridiculous. If unable to fulfil appointments, why offer them??? Completely had it with Westminster House Dental. I'm not even getting into the horribly long wait times when you actually get there. Find another practice. ANY other practice.
Fantastic Dentist, I joined this practice as it's close to my work and don't need to take time off for an appointment.
The staff are great and always take the time to explain things and If you have a problem and just need to speak to a dentist you can call for advise if your dentist is with a patient they will call you back.....saving both time.....I would highly recommend this practice.
Online booking system and text confirmation is great. The reception staff were kind and efficient. My dentist Dr Payal Shah was extremely kind, courteous and professional. As someone who suffers extreme anxiety, she managed to put me at ease. she talked me through all the treatment I was to have done and constantly reassured me whilst it was being done. The treatment itself was excellent. In the past she has fitted a crown and my last visit a filling, which were all done without pain and with constant reassurance. The dental nurses who assisted was also professional and kind . I would not hesitate to recommend this practice and in particular this dentist to anyone.
Very good and friendly service !Read More
Staff all lovely, friendly and welcoming. Def recommend and visit again. Thank you xRead More
Lovely staff, and dentists......the managers alright too!Read More
Friendly receptionist. Warm greeting from Dentist. Excellent serviceRead More